Refund and Returns Policy

RETURN OR EXCHANGE

Once the order is placed all sales are final, no return or exchange.  

ELIGIBILITY

You are eligible for a Return in the below cases:

1. In case the Product received in damaged
   
   
2. In case of a Quality issue

REFUNDS

1. 1. In case the Product received in damaged

In the cases where the Products is received damaged during transit in that case you can request a refund via email within 2 days of order received by registering the complaint on –support@omjee.inwith the below mentioned details:

• Order number: –
• Product Name:
• Name: –
• Mobile no: –
• Problem description: –
• Images or the video of the product damaged: –
• Bank account details: –
• Bank Name: –
• Bank account number: –
• IFSC Code

The refund would be processed as per the invoice in 10 working days.

In case of a Quality issue

In the cases where the Products received have quality issues you can request a refund with at least 50% product should still be available in the bottle up to 10 months of the date of manufacturing.

General Information

1. A complaint cannot be registered if the product has reached/near its expiry date(2 months before & after the expiry date)
2. The product is advised to be consumed within one month after opening the bottle

CONTACT